If you’re waiting for an order, make sure you check your email (and, if it’s not there, your junk or spam folder just in case!) where you’ll find your dispatch note as soon as your order leaves the warehouse.

We aren’t back to ‘business as usual’ just yet and expect some delays while we continue working things out and running vital process checks.

We ship all readymade products the same day if order is placed before 4:00 PM [PST]. Manufacturing time differs for bulk orders. Please get in touch on hello@pardaz.pk for more details on this.

Delivery takes around 3-5 business days for all Pakistan orders depending upon the destination. For international & bulk orders, same shipping rules apply

Shipping is free for all orders above Rs. 4,999, otherwise Rs. 200 flat are applied across Pakistan.

We are an online store, and don't have any outlet for now.

We have a same day shipping policy for all products, you can raise an order cancellation request by filling the 'Order Disputes & Support' link before the order gets shipped.

Incase the order is shipped and you still want to cancel the order, you can simply refuse to accept the parcel on delivery. Multiple refusals to delivery will result in permanent ban from the store.

In case you have received any damaged/wrong/product, we gladly accept all merchandise for return or exchange within 3 working days of delivery, provided it:

– Is in new condition
– Hasn’t been washed, used or altered
– Has the original price tag and packaging intact

You can submit a dispute on our website by filling 'Order Dispute' form on our website to get on time solution. Pushing panic buttons on whastapp / facebook / instagram just delays the process. We DO NOT entertain any change of mind requests. You are advised to read all product descriptions and instructions carefully before proceeding with your order.

Our support team is available from 10:00 AM - 6:00 PM [PST], Mon-Fri on +92-328-4372297 or hello@pardaz.pk. You can also drop your queries on our Whatsapp +92-328-4372297, they shall be answered in timely manner.